Privacy Policy
Last Updated :
January 20, 2026
January 20, 2026
Introduction
Saspo Inc. ("Saspo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use the Service.
Information We Collect
We collect several types of information to provide and improve our Service:
Information You Provide Directly
Account Information: When you register for an account, we collect your name, email address, company name, phone number, job title, and password.
Profile Information: You may choose to provide additional information such as profile photo, bio, website URL, social media profiles, and business details.
Payment Information: When you subscribe to a paid plan, we collect billing information including credit card details, billing address, and transaction history. Payment processing is handled by our third-party payment processor, Stripe, and we do not store your full credit card information on our servers.
Communications: When you contact us for support, feedback, or inquiries, we collect the contents of your messages, attachments, and any other information you choose to provide.
Campaign and Content Data: We collect and store the marketing campaigns, email content, audience lists, templates, and other materials you create or upload through the Service.
Information Collected Automatically
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, time spent, clicks, navigation paths, and session duration.
Device Information: We collect information about the device you use to access the Service, including device type, operating system, browser type and version, unique device identifiers, and mobile network information.
Log Data: Our servers automatically record log files that include your IP address, access times, browser type, referring URLs, and pages viewed.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior. For detailed information about our use of cookies, please see our Cookie Policy.
Location Data: We may collect approximate location information based on your IP address to provide localized content and services.
Information from Third Parties
Integration Data: When you connect third-party services (such as Gmail, HubSpot, Salesforce, or Slack) to your Saspo account, we receive information from those services according to their authorization and your permission settings.
Social Media: If you choose to log in using social media authentication (such as Google or LinkedIn), we receive basic profile information from those platforms.
Business Partners: We may receive information about you from our business partners, such as referral partners or resellers.
How We Use Your Information
We use the collected information for various purposes:
Providing the Service: We use your information to operate, maintain, and provide the features and functionality of the Service, including account management, authentication, and customer support.
AI and Machine Learning: We use your data to train and improve our artificial intelligence models, including content generation, audience segmentation, predictive analytics, and personalization features. This processing is done in an aggregated and anonymized manner where possible.
Personalization: We use your information to customize your experience, remember your preferences, provide relevant recommendations, and deliver personalized content and features.
Communications: We use your contact information to send you transactional emails (account notifications, password resets, billing receipts), product updates, feature announcements, and marketing communications. You can opt out of marketing emails at any time.
Analytics and Improvement: We analyze usage patterns, user behavior, and feedback to understand how the Service is used, identify areas for improvement, develop new features, and enhance overall user experience.
Security and Fraud Prevention: We use your information to detect, prevent, and respond to fraud, security threats, technical issues, and violations of our Terms and Conditions.
Legal Compliance: We may use and disclose your information as required by law, regulation, legal process, or government request.
Marketing and Advertising: We use your information to deliver targeted advertisements, measure campaign effectiveness, and promote our products and services. We may work with third-party advertising partners who use cookies and similar technologies.
Research and Development: We may use aggregated and anonymized data for research, statistical analysis, and development of new products and services.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, data analytics, payment processing, customer support, email delivery, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Examples of service providers:
Amazon Web Services (hosting and infrastructure)
Stripe (payment processing)
SendGrid (email delivery)
Google Analytics (analytics)
Intercom (customer support)
HubSpot (marketing automation)
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction, your information may be transferred to the successor entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Protection of Rights: We may disclose information to enforce our Terms and Conditions, protect our rights, property, or safety, or the rights, property, or safety of others, investigate fraud, or respond to government requests.
With Your Consent: We may share your information for any other purpose with your explicit consent.
Aggregated Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you for research, marketing, analytics, or other purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Data: We retain your account information as long as your account is active. If you close your account, we may retain certain information for legal, regulatory, audit, or archival purposes.
Usage Data: We typically retain usage data and log files for 12-24 months for analytics and security purposes.
Marketing Data: If you opt out of marketing communications, we retain your email address to ensure we don't contact you again.
Legal Holds: In certain circumstances, we may be required to retain information for longer periods due to legal obligations, disputes, or investigations.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: You have the right to access the personal information we hold about you. You can view and update most of your account information through your account settings.
Correction: You have the right to correct inaccurate or incomplete personal information. You can update your profile and account details at any time.
Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes). You can delete your account through your account settings or by contacting us.
Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format. You can export your data through your account settings.
Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your email preferences in your account settings.
Cookie Preferences: You can manage your cookie preferences through our cookie consent tool or your browser settings. Please see our Cookie Policy for more information.
Do Not Sell My Personal Information: We do not sell personal information. If you are a California resident, you have the right to opt out of the sale of personal information, though this right is not applicable to Saspo as we do not engage in such sales.
Object to Processing: In certain circumstances, you have the right to object to our processing of your personal information, particularly for direct marketing purposes.
To exercise any of these rights, please contact us at privacy@saspo.com. We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:
Encryption: We use TLS/SSL encryption to protect data in transit. Sensitive data at rest is encrypted using AES-256 encryption.
Access Controls: Access to personal information is restricted to authorized personnel who need access to perform their job functions. We use role-based access controls and multi-factor authentication.
Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks.
Incident Response: We maintain an incident response plan to quickly detect, respond to, and recover from security incidents.
Employee Training: Our employees receive regular training on data privacy and security best practices.
Vendor Management: We carefully vet our service providers and require them to maintain appropriate security measures.
Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information. If you become aware of any security vulnerability or incident, please contact us immediately at security@saspo.com.
International Data Transfers
Saspo is based in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and other countries where our servers and service providers are located.
These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide the Service.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that data transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses approved by the European Commission.
Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@saspo.com.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share your information.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. As stated above, we do not sell personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise these rights, please contact us at privacy@saspo.com or call +1 (415) 555-0123. We will verify your identity before processing your request and respond within 45 days.
California "Shine the Light" Law: California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing: We process your personal information based on the following legal grounds:
Contractual necessity to provide the Service
Legitimate interests in operating and improving our business
Your consent (which you may withdraw at any time)
Compliance with legal obligations
Data Protection Officer: You may contact our Data Protection Officer at dpo@saspo.com for any privacy-related inquiries.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your data protection rights.
International Transfers: We ensure that data transfers outside the EEA are protected by appropriate safeguards, such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date.
For significant changes, we may provide additional notice, such as an email notification or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy.
Third-Party Links and Services
The Service may contain links to third-party websites, applications, and services that are not operated by Saspo. This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@saspo.com
Data Protection Officer: dpo@saspo.com
Address: Saspo Inc., 123 Market Street, San Francisco, CA 94103, USA
Phone: +1 (415) 555-0123
Privacy Portal: https://saspo.com/privacy
We will respond to your inquiry within 30 days.
Introduction
Saspo Inc. ("Saspo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use the Service.
Information We Collect
We collect several types of information to provide and improve our Service:
Information You Provide Directly
Account Information: When you register for an account, we collect your name, email address, company name, phone number, job title, and password.
Profile Information: You may choose to provide additional information such as profile photo, bio, website URL, social media profiles, and business details.
Payment Information: When you subscribe to a paid plan, we collect billing information including credit card details, billing address, and transaction history. Payment processing is handled by our third-party payment processor, Stripe, and we do not store your full credit card information on our servers.
Communications: When you contact us for support, feedback, or inquiries, we collect the contents of your messages, attachments, and any other information you choose to provide.
Campaign and Content Data: We collect and store the marketing campaigns, email content, audience lists, templates, and other materials you create or upload through the Service.
Information Collected Automatically
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, time spent, clicks, navigation paths, and session duration.
Device Information: We collect information about the device you use to access the Service, including device type, operating system, browser type and version, unique device identifiers, and mobile network information.
Log Data: Our servers automatically record log files that include your IP address, access times, browser type, referring URLs, and pages viewed.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior. For detailed information about our use of cookies, please see our Cookie Policy.
Location Data: We may collect approximate location information based on your IP address to provide localized content and services.
Information from Third Parties
Integration Data: When you connect third-party services (such as Gmail, HubSpot, Salesforce, or Slack) to your Saspo account, we receive information from those services according to their authorization and your permission settings.
Social Media: If you choose to log in using social media authentication (such as Google or LinkedIn), we receive basic profile information from those platforms.
Business Partners: We may receive information about you from our business partners, such as referral partners or resellers.
How We Use Your Information
We use the collected information for various purposes:
Providing the Service: We use your information to operate, maintain, and provide the features and functionality of the Service, including account management, authentication, and customer support.
AI and Machine Learning: We use your data to train and improve our artificial intelligence models, including content generation, audience segmentation, predictive analytics, and personalization features. This processing is done in an aggregated and anonymized manner where possible.
Personalization: We use your information to customize your experience, remember your preferences, provide relevant recommendations, and deliver personalized content and features.
Communications: We use your contact information to send you transactional emails (account notifications, password resets, billing receipts), product updates, feature announcements, and marketing communications. You can opt out of marketing emails at any time.
Analytics and Improvement: We analyze usage patterns, user behavior, and feedback to understand how the Service is used, identify areas for improvement, develop new features, and enhance overall user experience.
Security and Fraud Prevention: We use your information to detect, prevent, and respond to fraud, security threats, technical issues, and violations of our Terms and Conditions.
Legal Compliance: We may use and disclose your information as required by law, regulation, legal process, or government request.
Marketing and Advertising: We use your information to deliver targeted advertisements, measure campaign effectiveness, and promote our products and services. We may work with third-party advertising partners who use cookies and similar technologies.
Research and Development: We may use aggregated and anonymized data for research, statistical analysis, and development of new products and services.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, data analytics, payment processing, customer support, email delivery, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Examples of service providers:
Amazon Web Services (hosting and infrastructure)
Stripe (payment processing)
SendGrid (email delivery)
Google Analytics (analytics)
Intercom (customer support)
HubSpot (marketing automation)
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction, your information may be transferred to the successor entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Protection of Rights: We may disclose information to enforce our Terms and Conditions, protect our rights, property, or safety, or the rights, property, or safety of others, investigate fraud, or respond to government requests.
With Your Consent: We may share your information for any other purpose with your explicit consent.
Aggregated Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you for research, marketing, analytics, or other purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Data: We retain your account information as long as your account is active. If you close your account, we may retain certain information for legal, regulatory, audit, or archival purposes.
Usage Data: We typically retain usage data and log files for 12-24 months for analytics and security purposes.
Marketing Data: If you opt out of marketing communications, we retain your email address to ensure we don't contact you again.
Legal Holds: In certain circumstances, we may be required to retain information for longer periods due to legal obligations, disputes, or investigations.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: You have the right to access the personal information we hold about you. You can view and update most of your account information through your account settings.
Correction: You have the right to correct inaccurate or incomplete personal information. You can update your profile and account details at any time.
Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes). You can delete your account through your account settings or by contacting us.
Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format. You can export your data through your account settings.
Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your email preferences in your account settings.
Cookie Preferences: You can manage your cookie preferences through our cookie consent tool or your browser settings. Please see our Cookie Policy for more information.
Do Not Sell My Personal Information: We do not sell personal information. If you are a California resident, you have the right to opt out of the sale of personal information, though this right is not applicable to Saspo as we do not engage in such sales.
Object to Processing: In certain circumstances, you have the right to object to our processing of your personal information, particularly for direct marketing purposes.
To exercise any of these rights, please contact us at privacy@saspo.com. We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:
Encryption: We use TLS/SSL encryption to protect data in transit. Sensitive data at rest is encrypted using AES-256 encryption.
Access Controls: Access to personal information is restricted to authorized personnel who need access to perform their job functions. We use role-based access controls and multi-factor authentication.
Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks.
Incident Response: We maintain an incident response plan to quickly detect, respond to, and recover from security incidents.
Employee Training: Our employees receive regular training on data privacy and security best practices.
Vendor Management: We carefully vet our service providers and require them to maintain appropriate security measures.
Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information. If you become aware of any security vulnerability or incident, please contact us immediately at security@saspo.com.
International Data Transfers
Saspo is based in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and other countries where our servers and service providers are located.
These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide the Service.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that data transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses approved by the European Commission.
Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@saspo.com.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share your information.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. As stated above, we do not sell personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise these rights, please contact us at privacy@saspo.com or call +1 (415) 555-0123. We will verify your identity before processing your request and respond within 45 days.
California "Shine the Light" Law: California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing: We process your personal information based on the following legal grounds:
Contractual necessity to provide the Service
Legitimate interests in operating and improving our business
Your consent (which you may withdraw at any time)
Compliance with legal obligations
Data Protection Officer: You may contact our Data Protection Officer at dpo@saspo.com for any privacy-related inquiries.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your data protection rights.
International Transfers: We ensure that data transfers outside the EEA are protected by appropriate safeguards, such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date.
For significant changes, we may provide additional notice, such as an email notification or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy.
Third-Party Links and Services
The Service may contain links to third-party websites, applications, and services that are not operated by Saspo. This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@saspo.com
Data Protection Officer: dpo@saspo.com
Address: Saspo Inc., 123 Market Street, San Francisco, CA 94103, USA
Phone: +1 (415) 555-0123
Privacy Portal: https://saspo.com/privacy
We will respond to your inquiry within 30 days.
Introduction
Saspo Inc. ("Saspo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use the Service.
Information We Collect
We collect several types of information to provide and improve our Service:
Information You Provide Directly
Account Information: When you register for an account, we collect your name, email address, company name, phone number, job title, and password.
Profile Information: You may choose to provide additional information such as profile photo, bio, website URL, social media profiles, and business details.
Payment Information: When you subscribe to a paid plan, we collect billing information including credit card details, billing address, and transaction history. Payment processing is handled by our third-party payment processor, Stripe, and we do not store your full credit card information on our servers.
Communications: When you contact us for support, feedback, or inquiries, we collect the contents of your messages, attachments, and any other information you choose to provide.
Campaign and Content Data: We collect and store the marketing campaigns, email content, audience lists, templates, and other materials you create or upload through the Service.
Information Collected Automatically
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, time spent, clicks, navigation paths, and session duration.
Device Information: We collect information about the device you use to access the Service, including device type, operating system, browser type and version, unique device identifiers, and mobile network information.
Log Data: Our servers automatically record log files that include your IP address, access times, browser type, referring URLs, and pages viewed.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior. For detailed information about our use of cookies, please see our Cookie Policy.
Location Data: We may collect approximate location information based on your IP address to provide localized content and services.
Information from Third Parties
Integration Data: When you connect third-party services (such as Gmail, HubSpot, Salesforce, or Slack) to your Saspo account, we receive information from those services according to their authorization and your permission settings.
Social Media: If you choose to log in using social media authentication (such as Google or LinkedIn), we receive basic profile information from those platforms.
Business Partners: We may receive information about you from our business partners, such as referral partners or resellers.
How We Use Your Information
We use the collected information for various purposes:
Providing the Service: We use your information to operate, maintain, and provide the features and functionality of the Service, including account management, authentication, and customer support.
AI and Machine Learning: We use your data to train and improve our artificial intelligence models, including content generation, audience segmentation, predictive analytics, and personalization features. This processing is done in an aggregated and anonymized manner where possible.
Personalization: We use your information to customize your experience, remember your preferences, provide relevant recommendations, and deliver personalized content and features.
Communications: We use your contact information to send you transactional emails (account notifications, password resets, billing receipts), product updates, feature announcements, and marketing communications. You can opt out of marketing emails at any time.
Analytics and Improvement: We analyze usage patterns, user behavior, and feedback to understand how the Service is used, identify areas for improvement, develop new features, and enhance overall user experience.
Security and Fraud Prevention: We use your information to detect, prevent, and respond to fraud, security threats, technical issues, and violations of our Terms and Conditions.
Legal Compliance: We may use and disclose your information as required by law, regulation, legal process, or government request.
Marketing and Advertising: We use your information to deliver targeted advertisements, measure campaign effectiveness, and promote our products and services. We may work with third-party advertising partners who use cookies and similar technologies.
Research and Development: We may use aggregated and anonymized data for research, statistical analysis, and development of new products and services.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, data analytics, payment processing, customer support, email delivery, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Examples of service providers:
Amazon Web Services (hosting and infrastructure)
Stripe (payment processing)
SendGrid (email delivery)
Google Analytics (analytics)
Intercom (customer support)
HubSpot (marketing automation)
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction, your information may be transferred to the successor entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Protection of Rights: We may disclose information to enforce our Terms and Conditions, protect our rights, property, or safety, or the rights, property, or safety of others, investigate fraud, or respond to government requests.
With Your Consent: We may share your information for any other purpose with your explicit consent.
Aggregated Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you for research, marketing, analytics, or other purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Data: We retain your account information as long as your account is active. If you close your account, we may retain certain information for legal, regulatory, audit, or archival purposes.
Usage Data: We typically retain usage data and log files for 12-24 months for analytics and security purposes.
Marketing Data: If you opt out of marketing communications, we retain your email address to ensure we don't contact you again.
Legal Holds: In certain circumstances, we may be required to retain information for longer periods due to legal obligations, disputes, or investigations.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: You have the right to access the personal information we hold about you. You can view and update most of your account information through your account settings.
Correction: You have the right to correct inaccurate or incomplete personal information. You can update your profile and account details at any time.
Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes). You can delete your account through your account settings or by contacting us.
Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format. You can export your data through your account settings.
Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your email preferences in your account settings.
Cookie Preferences: You can manage your cookie preferences through our cookie consent tool or your browser settings. Please see our Cookie Policy for more information.
Do Not Sell My Personal Information: We do not sell personal information. If you are a California resident, you have the right to opt out of the sale of personal information, though this right is not applicable to Saspo as we do not engage in such sales.
Object to Processing: In certain circumstances, you have the right to object to our processing of your personal information, particularly for direct marketing purposes.
To exercise any of these rights, please contact us at privacy@saspo.com. We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:
Encryption: We use TLS/SSL encryption to protect data in transit. Sensitive data at rest is encrypted using AES-256 encryption.
Access Controls: Access to personal information is restricted to authorized personnel who need access to perform their job functions. We use role-based access controls and multi-factor authentication.
Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks.
Incident Response: We maintain an incident response plan to quickly detect, respond to, and recover from security incidents.
Employee Training: Our employees receive regular training on data privacy and security best practices.
Vendor Management: We carefully vet our service providers and require them to maintain appropriate security measures.
Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information. If you become aware of any security vulnerability or incident, please contact us immediately at security@saspo.com.
International Data Transfers
Saspo is based in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and other countries where our servers and service providers are located.
These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide the Service.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that data transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses approved by the European Commission.
Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@saspo.com.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share your information.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. As stated above, we do not sell personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise these rights, please contact us at privacy@saspo.com or call +1 (415) 555-0123. We will verify your identity before processing your request and respond within 45 days.
California "Shine the Light" Law: California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing: We process your personal information based on the following legal grounds:
Contractual necessity to provide the Service
Legitimate interests in operating and improving our business
Your consent (which you may withdraw at any time)
Compliance with legal obligations
Data Protection Officer: You may contact our Data Protection Officer at dpo@saspo.com for any privacy-related inquiries.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your data protection rights.
International Transfers: We ensure that data transfers outside the EEA are protected by appropriate safeguards, such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date.
For significant changes, we may provide additional notice, such as an email notification or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy.
Third-Party Links and Services
The Service may contain links to third-party websites, applications, and services that are not operated by Saspo. This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@saspo.com
Data Protection Officer: dpo@saspo.com
Address: Saspo Inc., 123 Market Street, San Francisco, CA 94103, USA
Phone: +1 (415) 555-0123
Privacy Portal: https://saspo.com/privacy
We will respond to your inquiry within 30 days.